So regular readers of Boards.ie will know that GLS Ireland have a pretty damning negative reputation, if such a thing exists. Vast amounts of user experiences including lost parcels, failure to show, weeks of “Out for delivery” status, impossible to contact, no calls back when promised, and the list goes on.
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So An Gardaí are claiming a successful campaign at the weekend, comparing this year’s 1 death to last year’s 5 deaths. There is an undoubted good news story in that comparison, but was this down to the guards? I drove around 350 miles over the bank holiday weekend at various times, on national primary, national secondary and local roads, in rural and urban areas and only managed to come across one guard who didn’t look to be doing anything productive (in Roscrea).
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… but it fails to work!

TCM cover the story here. Esentially, BMI have sent out a release saying they’ve launched self checkin services and a new Irish focussed website. However, they don’t appear to have bothered to register www.bmi.ie, and when you try and book you’re greeted with an error. Even worse, the error you’re greeted with (400) suggests that it’s your fault, when it has actually been caused by a 500 (their fault) previous to the error you’re greeted with. Nice!

But, the self-checkin has to be welcomed!!

In my experience, I don’t find I need to ring the call centres of large companies too often. When I do, it’s either for a mundane task such as a change of address, or it’s for something very technical that I can’t figure out or fix. With my background, the latter types of calls are usually spent trying to prove to someone there is a problem!!!
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